Fleek Industries Inc. (“Fleek Industries”, “we”, “us”) collects and uses personal information and confidential project documents to provide machining and mould‑making services. We follow Canadian privacy law, including PIPEDA, and use safeguards appropriate to the sensitivity of the information you share.

 

1. Information we collect

When you contact us or request a quote, we may collect:

 

• Contact details: Name, company, role, email, phone.

• Project details: Information you include in your inquiry or quote request.

• Confidential documents: Files you upload, such as CAD files, drawings, and specifications.

• Technical data: IP address, browser type, and basic usage data from our website platform and analytics tools.

 

Please do not include unnecessary sensitive personal details such as health information or government ID numbers.

 

2. Why we collect and use it

We use this information to:

 

• Review your project, prepare quotations, and deliver our services.

• Communicate with you about requests, orders, and changes.

• Operate, secure, and improve our website and internal systems.

• Meet legal, regulatory, and record‑keeping requirements.

 

We do not sell your personal information or your confidential documents, and we do not use them for unrelated marketing.

 

3. How we protect information

We apply security measures that match the sensitivity of the information.

 

• Our website uses HTTPS/SSL, so data sent through our forms is encrypted in transit.

• Access to documents and personal information is limited to authorized Fleek Industries staff and service providers who need it to perform their duties and who are bound by confidentiality obligations.

• We use technical, physical, and organizational safeguards designed to prevent unauthorized access, use, loss, or disclosure.

 

No system is completely secure, but we review and update our safeguards as needed.

 

4. Retention

We keep personal information and documents only as long as necessary to:

 

• Respond to your inquiry and complete any work you approve.

• Maintain required business and legal records.

 

Once no longer required, we aim to delete or anonymize information within our systems.

 

5. Sharing and locations

We may share information with:

 

• Service providers who host our website (including Wix), store data, provide IT or email services, or support our operations, under contractual obligations to protect your information and use it only for us.

• Professional advisors (such as lawyers or accountants), where reasonably necessary, under confidentiality.

• Government bodies or regulators where required by law or to protect our rights.

 

Some service providers may be located outside Canada, and your information may be subject to the laws of those jurisdictions, but we require safeguards that aim to provide a comparable level of protection to Canadian standards.

 

6. Your rights and contact

Subject to legal limits, you may:

 

• Ask if we hold your personal information and request access.

• Ask us to correct incomplete or inaccurate information.

• Ask us to delete information that we no longer need, or object to certain uses.

 

Contact:

Fleek Industries Inc.
240 South Service Road, Unit 2

Hamilton, ON L8E 2N9

905-664-5508
biz@fleek-ind.ca

 

If you are not satisfied with how we handle your information, you may contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.

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last update 2024-04-26